Support

Use the "Forgot password?" link on the sign-in screen — we'll send a reset link to your email. If the link doesn't arrive within a few minutes, check your spam folder. Still stuck? Email us with the address on your account and we'll help.

If you subscribed inside the WardRun iPhone app, your subscription is managed by Apple: Settings → your Apple Account → Subscriptions → WardRun → Cancel. If you subscribed on the website, open your Account inside WardRun and tap Manage subscription. You'll keep access until the end of your current billing period.

Open the app → Account → tap your username to edit. Usernames must be 3–15 characters (letters, numbers, underscores) and unique. Some changes may be limited if your username is shown on active leaderboards.

Open the app → Account → scroll down → Delete account. Deletion is permanent and removes your profile, run history, and saved questions. Subscription billing records are kept for six years for UK tax purposes. Read the full data deletion policy in our privacy notice.

No. WardRun is a study tool and game built for revision and exam practice. It is not a regulated medical device and must not be used to make clinical decisions about real patients. See our medical disclaimer for the full statement.

Tap the flag icon on the question's review screen and select the issue type. We review every flag. If you'd rather email, send the question wording or a screenshot to playwardrun@gmail.com and we'll take a look.

Daily and Blitz are free, two short modes you can play once a day each. Study is the paid premium tier — full access to the 4,800+ question bank, spaced repetition, save and flag for review, and detailed progress stats. £3.99/month or £34.99/year (save 27%).

Try a force-quit and reopen first, then a reinstall if that doesn't fix it. If it still happens, email us with: your device model, iOS version, what you were doing when it crashed, and (if possible) a screenshot or screen recording. We log technical errors automatically but specific reports help us track them down faster.

Refund handling depends on where you subscribed. App Store purchases follow Apple's refund process — request via reportaproblem.apple.com. Web subscriptions follow our refund policy.